From your first enquiry to the building work
Your starting point may be an idea, existing drawings or a defined scope. We begin with a conversation about the home and what you want to do.
Ground-floor interior during the building work.
The steps, shaped around your project
The preparation sequence can vary. A project with existing drawings does not need to start in the same place as an early idea.
Tell us about your plans
Share your name, phone number, property postcode and the type of work. Add a short message if you would like to. We can discuss drawings, timing and budget during follow-up.
Discuss the home and arrange the next step
Our team will discuss your enquiry and arrange a visit where needed. Raise practical questions such as access and whether you intend to live at home during the work.
Bring the design information together
If you need formal drawings or planning work, Falcon can arrange this through its design partner. If you already have plans, we can discuss the build against them. The professional scope and fees are agreed for the project.
Agree the scope and quote
The quote sets out the proposed work, what Falcon supplies and which items you need to buy. Discuss any unclear detail before agreeing the work.
Agree the next steps and schedule
Once the project scope is agreed, discuss the programme, access and the items you will be supplying. Any dates depend on the particular project.
Carry out the building and fitting work
Falcon supplies the first-fix materials and performs the agreed building and fitting work. You buy the agreed second-fix items with guidance. Discuss proposed changes with us so their effect on the scope can be agreed.
Review the work at handover
Go through the agreed work with us and raise anything that needs discussion. The handover details depend on the scope of your project.
New Malden · Ground-floor interior during the building work.
New Malden · Fitted kitchen and dining space beneath a rooflight.
Already have drawings?
Tell us when you enquire. We can discuss your existing plans, the proposed building work and any further information needed to agree the scope.
Need drawings or planning support?
Falcon can arrange this through our design partner and coordinate the work with the build. Our team offers practical guidance on internal layouts and finishes. The formal drawings are produced by the partner, and the scope and fees are agreed for your project.
Who does what
Falcon
Coordinates the project, supplies first-fix materials and carries out the agreed first-fix and second-fix work. Our team gives practical guidance on internal layouts and finishes.
Design partner
Produces formal drawings and carries out agreed planning work. Falcon arranges and coordinates this support with the build.
You
Buy the agreed second-fix items, such as kitchen units, bathroom fittings and flooring, with Falcon's guidance. The quote sets out the full supply and fitting scope.
Keep the scope clear as decisions develop
Your quote sets out the included work and supply responsibilities. If you want to add or change something, discuss it with us so the revised scope can be agreed. Check the agreed specifications before ordering your finishing items.
Does requesting a quote book a visit?
No. Our team will discuss your enquiry and arrange the next step with you. The website does not automatically book an appointment.
Are professional fees included?
The professional work and any fees are agreed for the particular project. Do not assume that every drawing, application or professional service is included in a building quote.
What should I have ready?
Your postcode, a description of the work and any existing drawings are useful. Mention your intended timing and whether you expect to live in the home during the work.
Falcon project · Fitted kitchen in New Malden
Start at the stage you are at
You can enquire with an idea or with drawings already prepared. Tell us what you have and what you need.
Tell us about your project and our team will contact you to discuss the next step.
Prefer to talk it through?